Preventing Surprise Purchases and Robux Scams
Take control of spending on Roblox to prevent unexpected charges and teach healthy financial habits.
Understanding Robux
What is Robux?
- • Roblox's virtual currency
- • Used for avatar items, game passes, abilities
- • Approximate rate: $1 = 80 Robux
- • Some items cost 1,000+ Robux ($12+)
Why Kids Want Robux
- • Customize their avatar
- • Access premium game features
- • Get pets or items in games
- • Trade with other players
The Spending Risks
Purchase Risks
- • One-click purchases (no confirmation)
- • "Limited time" psychological pressure
- • "Premium" items for game advantages
- • Saved payment methods are accessible
Scam Risks
- • Scam games designed to drain Robux
- • Trading scams targeting children
- • Fake "free Robux" websites
- • Phishing for account access
Setting Spending Limits
- 1
Navigate to Spending settings (from parent account)
SettingsParental ControlsSpending - 2Toggle "Monthly Limit" to ON
- 3
Set your limit:
$0 - No spending allowed (recommended)
$5-10 - Small monthly allowance
Custom - Set your own amount
- 4
Enable Spending Notifications:
- Every transaction
- High spending alerts
- Both (recommended)
- Save your settings
Removing Payment Methods
- 1Log into your child's account
- 2
Navigate to Billing:
SettingsBilling - 3Remove all saved credit cards and PayPal accounts
- 4Note: Gift card balances can't be removed once redeemed
The Gift Card Strategy
Use Physical Roblox Gift Cards
Gift cards give you complete control over spending. Buy them at retail stores and give them on special occasions.
Scam Prevention Conversations
Teach your child to recognize and avoid common Roblox scams:
Websites or games promising free Robux are ALWAYS scams. They steal accounts or personal information.
Never share account password for "rewards" or "prizes." Legitimate Roblox staff will never ask for passwords.
Trading valuable items carries risk. Scammers use pressure and tricks to steal items from children.
If an offer seems too good to be true, it is. Teach skepticism about "amazing deals."
What If Unauthorized Purchase Happens?
- 1
Contact Roblox Support immediately
Go to help.roblox.com and submit a support request
- 2Provide transaction details (date, amount, what was purchased)
- 3Request a refund (not guaranteed, but often granted for minors)
- 4Review and strengthen your spending controls
- 5Have a conversation with your child about the purchase
Enable All Notifications
With notifications enabled, you'll know immediately when any purchase is made. This helps you catch unauthorized spending quickly and take action.